Construction Services Group's (CSG) Emergency Leak Response program provides facility managers with quality and timely leak repairs. Our 24/7 ELR number, 1-888-STOP-LEAK (888-786-7532), is available to clients to help them fully protect their facility.
Process: When an Emergency Leak is received, CSG first reviews all information to determine:
- If it is a current StructureTec project
- If StructureTec was involved in original project
- The material manufacturer
- Original installing contractor
- If the system is under warranty
If the system is under warranty or is a current StructureTec project, CSG will work with the contractor and/or manufacturer to have the leak repaired at no cost to the owner. If the system is not under warranty, the ELR team will repair the leak.
StructureTec is a building envelope, pavement, and roof consultant specializing in the waterproofing and restoration of existing building envelopes, roofs, pavement and concrete structures.